CC&L Tree Service. What to Expect
Trust & Word-of-Mouth Referrals
Trust and word-of-mouth referrals are essential for small businesses like CC&L Tree Service, which does not have the name recognition that larger companies have.
Over 25 years of experience have taught us to build trust and encourage word-of-mouth referrals with every project by:
- Providing Excellent Client Services / Problem Solving. CC&L Tree Service strives to go above and beyond to meet the needs of our clients on a daily basis and resolve unexpected issues quickly and efficiently as they arise.
- Honesty and Transparency. Our clients appreciate our honesty and transparency regarding our policies and practices, from shared expectations to results.
- Building Relationships with Clients. As corny and cliched as this might sound, we build client relationships the ‘old-fashioned way,’ one project at a time. Our clients trust us to do good, if not outstanding work every day of the week.
Expect Written Estimates
Depending on a project's complexity, expect your tree service to provide a fully detailed written estimate outlining what services will be provided. Your tree service contractor should not object to a written contract with exact details of the services afforded when they arrive on-site and when they plan to complete the work.
If You Are Not Comfortable with Any of a Tree Service Provider's Answers, Look Elsewhere. No Harm, No Foul.
Do NOT Offer Cash / Personal Checks Up Front.
From time to time, we hear stories .... Regardless of how they explain things, unless you happen to be closely related to the contractor, we recommend NOT paying for anything upfront. We all work too hard for what we already have. Buyer Beware.
Liability Coverage
Tree trimming and removal can be hazardous work both for client and service provider. A reputable tree service provider will have more than adequate liability and workmen’s compensation insurance coverage; not only for their employees’ protection, but for possible damage to yours or your neighbors’ property
Check References / Ask Questions:
Thoroughly check references; those provided by the tree service, as well as word-of-mouth. To help sort multiple bids for a particular project in mind, it has been our experience to ask some of the following questions of the references.
- "Who Arrived to Execute and Supervise the Work?"
- "Did They Complete the Work as Promised?"
- "What Did the Site Look Like Once They Left?"